Refund policy

Refund & Return Policy

All Sista Got Plans products are made to order, so all sales are final. We do not accept returns, exchanges, or cancellations for change of mind, ordering the wrong item, or other buyer-related reasons.

However, we absolutely want you to receive your order the way it was intended. 

If your item arrives damaged, defective, misprinted, or with a manufacturing error, please contact us within 14 days of delivery. Include your order number and clear photos showing the issue so we can review it.

If your item is confirmed to have a manufacturing or quality defect, we will arrange an appropriate replacement or refund at no additional cost to you.

Please note that minor variations in color, printing, or placement may occur during the printing process and are not necessarily considered defects.

Incorrect or damaged orders:
If you receive the wrong product or your order arrives damaged, please contact us as soon as possible so we can make it right.

Non-returnable items:
Because our planners and journals are printed specifically for each order, we cannot accept returns or exchanges on products that are correctly printed and delivered as ordered.

For questions or problems with your order, contact us at: Sistagotplans@gmail.com

Sista Got Plans reserves the right to review refund and replacement requests on a case-by-case basis.